The poll was conducted among small to midsize business owners and decision makers in ten key markets across the United States.The interviews were conducted online, and results from the full survey have a margin of error of plus or minus three percentage points.
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Value of e-commerce expertise to SMEs in the U.S. 2022
In 2022, more than ** percent of respondents representing small and midsize enterprises in the United States found the ability to speak with e-commerce experts to be at least somewhat helpful. Of the remaining respondents, the majority said that e-commerce expertise is not too helpful, while **** percent said it is not helpful at all.
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Verizon. (April 20, 2022). Importance of e-commerce expertise among small and midsize enterprises (SMEs) in the United States in 2022 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 31, 2026, from /statistics/1321628/importance-ecommerce-expertise-small-midsize-businesses-united-states/
Verizon. "Importance of e-commerce expertise among small and midsize enterprises (SMEs) in the United States in 2022." Chart. April 20, 2022. ÌÇÐÄÆÆ½â°æ. Accessed July 31, 2026. /statistics/1321628/importance-ecommerce-expertise-small-midsize-businesses-united-states/
Verizon. (2022). Importance of e-commerce expertise among small and midsize enterprises (SMEs) in the United States in 2022. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 31, 2026. /statistics/1321628/importance-ecommerce-expertise-small-midsize-businesses-united-states/
Verizon. "Importance of E-commerce Expertise among Small and Midsize Enterprises (Smes) in The United States in 2022." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 20 Apr 2022, /statistics/1321628/importance-ecommerce-expertise-small-midsize-businesses-united-states/
Verizon, Importance of e-commerce expertise among small and midsize enterprises (SMEs) in the United States in 2022 ÌÇÐÄÆÆ½â°æ, /statistics/1321628/importance-ecommerce-expertise-small-midsize-businesses-united-states/ (last visited July 31, 2026)
Importance of e-commerce expertise among small and midsize enterprises (SMEs) in the United States in 2022 [Graph], Verizon, April 20, 2022. [Online]. Available: /statistics/1321628/importance-ecommerce-expertise-small-midsize-businesses-united-states/