According to a 2022 survey, the most common negative experience among online grocery shoppers in the United Kingdom was that there were too many substituted items, with **** percent of respondents reporting such. In addition, over a third (**** percent) of UK e-grocery shoppers' main problem with online grocery shopping was not being able to find a suitable delivery slot.
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Appinio & Spryker. (June 13, 2022). Negative experiences of online grocery shopping in the United Kingdom (UK) in 2022 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 21, 2026, from /statistics/1320159/online-grocery-shopping-uk-negative-experience/
Appinio & Spryker. "Negative experiences of online grocery shopping in the United Kingdom (UK) in 2022." Chart. June 13, 2022. ÌÇÐÄÆÆ½â°æ. Accessed July 21, 2026. /statistics/1320159/online-grocery-shopping-uk-negative-experience/
Appinio & Spryker. (2022). Negative experiences of online grocery shopping in the United Kingdom (UK) in 2022. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 21, 2026. /statistics/1320159/online-grocery-shopping-uk-negative-experience/
Appinio & Spryker. "Negative Experiences of Online Grocery Shopping in The United Kingdom (Uk) in 2022." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 13 Jun 2022, /statistics/1320159/online-grocery-shopping-uk-negative-experience/
Appinio & Spryker, Negative experiences of online grocery shopping in the United Kingdom (UK) in 2022 ÌÇÐÄÆÆ½â°æ, /statistics/1320159/online-grocery-shopping-uk-negative-experience/ (last visited July 21, 2026)
Negative experiences of online grocery shopping in the United Kingdom (UK) in 2022 [Graph], Appinio & Spryker, June 13, 2022. [Online]. Available: /statistics/1320159/online-grocery-shopping-uk-negative-experience/