The original question posed in the survey was: 'As stores re-open more permanently, where are you most likely to go to make the following types of purchases?'
This statistic excludes the following answer options: 'Physical store' and 'Other'.
Citation formats
Post pandemic online purchase intention in Brazil, by channel and category
The digitalization of general shopping and the COVID-19 pandemic seems to go hand-in-hand in terms of consumers' purchase intention. A July 2021 survey reported that the first choice for online orders in Brazil was mostly e-commerce websites, besides other digital channels. Among all categories, consumers were most feasible to purchase appliances online, with ** percent via websites, followed by ** percent on marketplaces.
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Salesforce Research. (August 4, 2021). Online purchase intention once stores are permanently open after the pandemic in Brazil 2021, by sales channel and product category [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 31, 2026, from /statistics/1272099/post-pandemic-online-purchase-intention-by-channel-category-brazil/
Salesforce Research. "Online purchase intention once stores are permanently open after the pandemic in Brazil 2021, by sales channel and product category." Chart. August 4, 2021. ÌÇÐÄÆƽâ°æ. Accessed July 31, 2026. /statistics/1272099/post-pandemic-online-purchase-intention-by-channel-category-brazil/
Salesforce Research. (2021). Online purchase intention once stores are permanently open after the pandemic in Brazil 2021, by sales channel and product category. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 31, 2026. /statistics/1272099/post-pandemic-online-purchase-intention-by-channel-category-brazil/
Salesforce Research. "Online Purchase Intention Once Stores Are Permanently Open after The Pandemic in Brazil 2021, by Sales Channel and Product Category." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 4 Aug 2021, /statistics/1272099/post-pandemic-online-purchase-intention-by-channel-category-brazil/
Salesforce Research, Online purchase intention once stores are permanently open after the pandemic in Brazil 2021, by sales channel and product category ÌÇÐÄÆƽâ°æ, /statistics/1272099/post-pandemic-online-purchase-intention-by-channel-category-brazil/ (last visited July 31, 2026)
Online purchase intention once stores are permanently open after the pandemic in Brazil 2021, by sales channel and product category [Graph], Salesforce Research, August 4, 2021. [Online]. Available: /statistics/1272099/post-pandemic-online-purchase-intention-by-channel-category-brazil/
