Original survey question: "Did your use of financial services on your smartphone or computer change during the period when you were asked to refrain from going out to prevent the spread of the new coronavirus? Please answer if this is the first time you have used any of these services. Please also answer if there are any items that you have been using before and that have increased in use."
Citation formats
Digital financial service usage during the COVID-19 pandemic in Japan 2020
According to a survey conducted in Japan in ****, nine percent of the respondents have started checking their bank account balance and statements online during the COVID-19 pandemic. Eight percent reported increased usage of digital channels to check their bank account balance.
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Infcurion. (August 4, 2020). Changes regarding the use of digital financial services during the coronavirus (COVID-19) pandemic in Japan as of June 2020 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 31, 2026, from /statistics/1228798/japan-digital-financial-channel-usage-during-coronavirus-pandemic/
Infcurion. "Changes regarding the use of digital financial services during the coronavirus (COVID-19) pandemic in Japan as of June 2020." Chart. August 4, 2020. ÌÇÐÄÆƽâ°æ. Accessed July 31, 2026. /statistics/1228798/japan-digital-financial-channel-usage-during-coronavirus-pandemic/
Infcurion. (2020). Changes regarding the use of digital financial services during the coronavirus (COVID-19) pandemic in Japan as of June 2020. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 31, 2026. /statistics/1228798/japan-digital-financial-channel-usage-during-coronavirus-pandemic/
Infcurion. "Changes regarding The Use of Digital Financial Services during The Coronavirus (Covid-19) Pandemic in Japan as of June 2020." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 4 Aug 2020, /statistics/1228798/japan-digital-financial-channel-usage-during-coronavirus-pandemic/
Infcurion, Changes regarding the use of digital financial services during the coronavirus (COVID-19) pandemic in Japan as of June 2020 ÌÇÐÄÆƽâ°æ, /statistics/1228798/japan-digital-financial-channel-usage-during-coronavirus-pandemic/ (last visited July 31, 2026)
Changes regarding the use of digital financial services during the coronavirus (COVID-19) pandemic in Japan as of June 2020 [Graph], Infcurion, August 4, 2020. [Online]. Available: /statistics/1228798/japan-digital-financial-channel-usage-during-coronavirus-pandemic/
