| Characteristic | Price adjustment | Trust in brand values and services | Trust in the quality of products | Drive-to-store initiatives | Launch of new products | Loyalty programs |
|---|---|---|---|---|---|---|
| - | - | - | - | - | - | - |
| - | - | - | - | - | - | - |
| - | - | - | - | - | - | - |
| - | - | - | - | - | - | - |
| - | - | - | - | - | - | - |
| - | - | - | - | - | - | - |
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Source
Release date
March 2020
Region
Italy
Survey time period
January to February 2020
Number of respondents
64 respondents
Special properties
retail professionals
Supplementary notes
The question was phrased by the source as follows: "In base alla sua esperienza, qual é il canale più efficace per comunicare con il cliente?" (One answer per channel was possible)
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