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Consumer attitudes to shifting in-store purchases to retailers with automation technology worldwide 2019, by age group

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Source

Release date

January 2020

Region

Worldwide

Survey time period

October 2019

Number of respondents

2,552 respondents

Age group

18 years and older

Special properties

Consumers who have visited stores with automation technologies

Supplementary notes

The source does not provide any information regarding missing percentage points to 100 percent.

Citation formats

Consumer interest in shifting purchases to smart stores worldwide 2019, by age group

Published by
F. Watty,
Mar 13, 2020
According to a survey conducted by Capgemini in October 2019, ** percent of consumers aged from 18 to 21 years old stated that they were willing to shift their in-store purchases to a retailer that uses automation technology. In contrast, only ** percent of those aged 72 and above were willing to switch.
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Retail technology in the UKE-commerce in the United Kingdom (UK)Retail trade in EuropeMultichannel retail in the UKClick and collect
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