* Quality indicator on a scale from 0 to 1000 taking into account four satisfaction factors: availability and range of products, ease of order placement, satisfaction with the purchase, willingness to recommend the store to friends.
Date of release is date of access.
Citation formats
Customer Experience Index in books and multimedia sector Poland 2023, by channel
In 2023, the online retailer Bonitoreceived the best customer ratings for the quality of online shopping, with *** points on a scale from zero to a thousand.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÌÇÐÄÆƽâ°æ can support your business.
YourCX. (January 25, 2024). Customer Experience Index based on purchasing experience of books, music and multimedia in Poland in 2023, by purchase channel [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 31, 2026, from /statistics/1098064/poland-customer-experience-index-books-music-and-multimedia-by-channel/
YourCX. "Customer Experience Index based on purchasing experience of books, music and multimedia in Poland in 2023, by purchase channel." Chart. January 25, 2024. ÌÇÐÄÆƽâ°æ. Accessed July 31, 2026. /statistics/1098064/poland-customer-experience-index-books-music-and-multimedia-by-channel/
YourCX. (2024). Customer Experience Index based on purchasing experience of books, music and multimedia in Poland in 2023, by purchase channel. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 31, 2026. /statistics/1098064/poland-customer-experience-index-books-music-and-multimedia-by-channel/
YourCX. "Customer Experience Index Based on Purchasing Experience of Books, Music and Multimedia in Poland in 2023, by Purchase Channel." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 25 Jan 2024, /statistics/1098064/poland-customer-experience-index-books-music-and-multimedia-by-channel/
YourCX, Customer Experience Index based on purchasing experience of books, music and multimedia in Poland in 2023, by purchase channel ÌÇÐÄÆƽâ°æ, /statistics/1098064/poland-customer-experience-index-books-music-and-multimedia-by-channel/ (last visited July 31, 2026)
Customer Experience Index based on purchasing experience of books, music and multimedia in Poland in 2023, by purchase channel [Graph], YourCX, January 25, 2024. [Online]. Available: /statistics/1098064/poland-customer-experience-index-books-music-and-multimedia-by-channel/
