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E-commerce shipping in France

Statistics report on the state of e-commerce shipping in France

This report presents insights and data on the state of e-commerce shipping in France. In addition to the most recent data on the parcel delivery market and its leading players, the report also focuses on consumer preferences and expectations when it comes to e-commerce delivery practices, particularly in light of the inflationary crunch in 2023. The report also includes insights on delivery-related reasons for cart abandonment among online shoppers. A final chapter focuses on online shopping returns.

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Table of contents

Overview

6
  • Premium Statistic E-commerce sales revenue in France 2005-2025
  • Premium Statistic E-commerce share of retail sales in France 2014-2025
  • Premium Forecast Revenue per user of e-commerce in France 2017-2030
  • Premium Statistic Product and service categories most purchased online in France 2025
  • Premium Statistic Cross-border online purchases in France in 2023, by category
  • Premium Statistic Leading e-commerce delivery methods used in France 2025

Parcel delivery market

4
  • Premium Statistic Number of packages distributed in France 2017-2021
  • Premium Statistic Courier, express and parcel market volume in France 2015-2025
  • Premium Statistic Le Groupe La Poste's revenue from services, mail, and parcels segment 2018-2022
  • Premium Statistic La Poste's number of parcels in the services, mail and parcels segment 2013-2022

E-commerce merchants

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  • Premium Statistic Merchants offering out-of-home (OOH) delivery in Europe 2022, by country
  • Premium Statistic Parcel pickup points network in France 2022, by leading courier
  • Premium Statistic Main issues for e-commerce merchants in France in 2023
  • Premium Statistic Measures taken by e-commerce merchants to combat inflation in France in 2023
  • Premium Statistic Implementation of sustainable delivery by online retailers in France 2022
  • Premium Statistic Main activities of cargo bike delivery companies in France 2021

Consumer preferences

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  • Premium Statistic Most popular shipping companies among online shoppers in France 2022
  • Premium Statistic Share of e-shoppers expecting delivery fees to go up in 2023, by country
  • Premium Statistic Main reasons for cart abandonment among online shoppers worldwide 2026
  • Premium Statistic Cart abandonment rate when favorite courier is not available in Europe 2022
  • Premium Statistic Main delivery-related reasons for cart abandonment among e-shoppers worldwide 2022
  • Premium Statistic Main delivery-related reasons for cart abandonment among e-shoppers France 2022
  • Premium Statistic Consumers opinions on sustainable online delivery 2022, by country
  • Premium Statistic Consumer perception of sustainability improvements made in e-commerce in France 2022
  • Premium Statistic Willingness to pay for carbon neutral delivery in France 2021, by generation

Online shopping returns

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  • Premium Forecast Most returned online purchases by category in France 2025
  • Premium Statistic Share of consumers willing to pay for online shopping returns 2022, by country
  • Premium Statistic Share of consumers expecting free online shopping returns 2022, by country
  • Premium Statistic Maximum fees buyers are willing to pay for returns in France 2022, by order value
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