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ÌÇÐÄÆÆ½â°æ trend report on B2B e-commerce trends

E-commerce sales generated from business-to-business (B2B) transactions outshine sales of the business-to-consumer (B2C) segment and are expected to grow in the next years. As the B2B market gradually expands, generalist players such as Amazon and Alibaba compete with emerging startups successfully implementing the marketplace model. Also, established distributors and service providers have seen their revenue from digital platforms increase over the last few years. Aligning with online shopping trends, the B2B purchase experience is getting customer-centric and buyers expect an even more streamlined checkout process than the one they are experiencing in most e-commerce platforms. Lastly, artificial intelligence (AI) plays a key role in innovation, as professionals adopt it to make smarter purchase decisions for their enterprises.
The report presents the following B2B e-commerce market trends:
1. B2B vs. B2C e-commerce - A comparison between B2B and B2C e-commerce markets in the United States, Europe, and China.
2. B2B platforms and players - Key generalist marketplaces and emerging service providers populating the U.S. and European markets.
3. B2B online experience - The challenges in the checkout process and the importance of trade credit options.
B2B vs. B2C e-commerce
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