This statistic shows the top priorities for organizations to improve as identified by customers in the United Kingdom as of July 2024. Out of all customer respondents, about ** percent reported they wanted organizations to have more friendly or helpful staff. The leading priority among customers was having an easier way to contact the right person to help them.
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Institute of Customer Service. (July 8, 2024). Leading business improvements needed for customer satisfaction according to customers in the United Kingdom (UK) as of July 2024 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 31, 2026, from /statistics/879034/business-improvements-customer-survey-united-kingdom-uk/
Institute of Customer Service. "Leading business improvements needed for customer satisfaction according to customers in the United Kingdom (UK) as of July 2024." Chart. July 8, 2024. ÌÇÐÄÆƽâ°æ. Accessed July 31, 2026. /statistics/879034/business-improvements-customer-survey-united-kingdom-uk/
Institute of Customer Service. (2024). Leading business improvements needed for customer satisfaction according to customers in the United Kingdom (UK) as of July 2024. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 31, 2026. /statistics/879034/business-improvements-customer-survey-united-kingdom-uk/
Institute of Customer Service. "Leading Business Improvements Needed for Customer Satisfaction According to Customers in The United Kingdom (Uk) as of July 2024." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 8 Jul 2024, /statistics/879034/business-improvements-customer-survey-united-kingdom-uk/
Institute of Customer Service, Leading business improvements needed for customer satisfaction according to customers in the United Kingdom (UK) as of July 2024 ÌÇÐÄÆƽâ°æ, /statistics/879034/business-improvements-customer-survey-united-kingdom-uk/ (last visited July 31, 2026)
Leading business improvements needed for customer satisfaction according to customers in the United Kingdom (UK) as of July 2024 [Graph], Institute of Customer Service, July 8, 2024. [Online]. Available: /statistics/879034/business-improvements-customer-survey-united-kingdom-uk/
