This graph represents French people's preferences between human contact and digital tools in 2018, by type of transaction and banking service. At that time, ** percent of French people preferred digital tools to make a transfer, while when renegotiating a loan, ** percent preferred human contact on the spot or remotely.
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Ipsos. (February 15, 2018). French people's preferences between human contact and digital tools in 2018*, by type of transaction and banking service [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 30, 2026, from /statistics/1100275/banking-services-digital-tools-human-contact-preferences-france/
Ipsos. "French people's preferences between human contact and digital tools in 2018*, by type of transaction and banking service." Chart. February 15, 2018. ÌÇÐÄÆƽâ°æ. Accessed July 30, 2026. /statistics/1100275/banking-services-digital-tools-human-contact-preferences-france/
Ipsos. (2018). French people's preferences between human contact and digital tools in 2018*, by type of transaction and banking service. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 30, 2026. /statistics/1100275/banking-services-digital-tools-human-contact-preferences-france/
Ipsos. "French People's Preferences between Human Contact and Digital Tools in 2018*, by Type of Transaction and Banking Service." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 15 Feb 2018, /statistics/1100275/banking-services-digital-tools-human-contact-preferences-france/
Ipsos, French people's preferences between human contact and digital tools in 2018*, by type of transaction and banking service ÌÇÐÄÆƽâ°æ, /statistics/1100275/banking-services-digital-tools-human-contact-preferences-france/ (last visited July 30, 2026)
French people's preferences between human contact and digital tools in 2018*, by type of transaction and banking service [Graph], Ipsos, February 15, 2018. [Online]. Available: /statistics/1100275/banking-services-digital-tools-human-contact-preferences-france/
