* This question was phrased by the source as follows: "How would you rate these retailers on convenience, value for money, product quality, customer service and product availability? Please use a 1-5 scale with 1 being the worst and 5 being the best."
** Base number of Sainsbury's Local stores.
Citation formats
Sainsbury's Local: customer evaluation of performance in the UK 2015
This statistic shows the evaluation results of Sainsbury's Local stores performance according to shoppers in the United Kingdom in 2015. Sainsbury's Local stores did not perform as well as their larger counterparts, with 66 percent of shoppers rating the convenience as a four or five, but only 30 percent rating four or five for the value for money.
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Harris Interactive. (July 9, 2015). How would you rate Sainsbury's Local on convenience, value for money, product quality, customer service and product availability?* [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 26, 2026, from /statistics/534559/uk-sainsburys-local-convenience-store-performance-customer-evaluation/
Harris Interactive. "How would you rate Sainsbury's Local on convenience, value for money, product quality, customer service and product availability?*." Chart. July 9, 2015. ÌÇÐÄÆƽâ°æ. Accessed July 26, 2026. /statistics/534559/uk-sainsburys-local-convenience-store-performance-customer-evaluation/
Harris Interactive. (2015). How would you rate Sainsbury's Local on convenience, value for money, product quality, customer service and product availability?*. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 26, 2026. /statistics/534559/uk-sainsburys-local-convenience-store-performance-customer-evaluation/
Harris Interactive. "How Would You Rate Sainsbury's Local on Convenience, Value for Money, Product Quality, Customer Service and Product Availability?*." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 9 Jul 2015, /statistics/534559/uk-sainsburys-local-convenience-store-performance-customer-evaluation/
Harris Interactive, How would you rate Sainsbury's Local on convenience, value for money, product quality, customer service and product availability?* ÌÇÐÄÆƽâ°æ, /statistics/534559/uk-sainsburys-local-convenience-store-performance-customer-evaluation/ (last visited July 26, 2026)
How would you rate Sainsbury's Local on convenience, value for money, product quality, customer service and product availability?* [Graph], Harris Interactive, July 9, 2015. [Online]. Available: /statistics/534559/uk-sainsburys-local-convenience-store-performance-customer-evaluation/
