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In 2023, there were over ** thousand convenience stores operating in Japan. Convenience stores, often shortened to konbini among Japanese, make up an integral part of the country’s retail sector. While Japan’s total retail sales exceeded *** trillion Japanese yen, domestic convenience stores generated sales worth close to percent of the sum.

Who is ruling Japan’s convenience store segment?

Seven-Eleven holds the lion’s share within the domestic konbini network, operating around **** of the convenience stores located in Japan. Notably, the country’s convenience store retail segment is dominated by three major chains. Besides Seven-Eleven, FamilyMart and Lawson each own between a **** percent share, altogether dividing almost 90 percent of the domestic market between them.

Why are konbinis so popular in Japan?

Japan is known for its well-oiled service industry and its fondness of around-the-clock convenience. Since the busy lifestyle of many of the country’s citizens demands efficiency in both their professional and private lives, the perpetual availability and hassle-free shopping experience of convenience stores are matching modern-day consumer demands.
In addition to selling a wide selection of food products and everyday goods, konbinis also offer a variety of services, such as payment and ATM services, courier and postal services, or ticket sales, including theme park and airline tickets. Furthermore, online orders can be paid via designated konbini payment solutions, bypassing credit card and online payments.