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Customer service interactions leading to conversions among digital fashion shoppers in the United States as of August 2024, by age group

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Source

In cooperation with
Release date

November 2024

Region

North America, United States

Survey time period

August 2024

Number of respondents

1,000 respondents

Special properties

digital shoppers

Supplementary notes

To the question: "Which customer service interaction, if any, resulted in you making a fashion purchase this year?"

Citation formats

Customer service interactions leading to online fashion purchases in the U.S. in 2024

Published by
Yihan Ma,
Mar 24, 2025

A 2024 survey revealed that email was the customer service interaction that led to the most purchases of fashion items among digital shoppers in the United States. Social media interactions were second.

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Statistics on " Fashion e-commerce in the United States "

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Other statistics that may interest you Fashion e-commerce in the United States

Leading players

7

Overview

5

Consumption

8

Apps

7

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Topics

Fashion e-commerce in the United StatesBeauty and personal care e-commerce in the United StatesE-commerce in the United StatesFashion e-commerce in FranceFashion e-commerce in Canada
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