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Share of account holders that prefer online banking over traditional channels in Italy as of 2021, by device

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Sources

Release date

January 2022

Region

Italy

Survey time period

2021

Supplementary notes

Multiple answers were possible.

Citation formats

Favorite online banking channels in Italy 2021

Published by K. Scholle, Mar 14, 2022
As of 2021, most Italians with a bank account preferred online banking over traditional banking channels. Mobile banking was particularly appealing for Italian account holders, with more than of them declaring to favor it over other channels. Moreover, ** percent of the respondent preferred to access banking services using a laptop or a PC.
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