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Distribution of chatbots created in Brazil as of July 2022, by channel

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Source

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Release date

August 2022

Region

Brazil

Survey time period

May to July 2022

Number of respondents

94 companies that developed bots and/or tools for bots development

Method of interview

Online survey

Supplementary notes

Question: "Among the channels mentioned below, which one has the most bots created by your company currently?"

Citation formats

Brazil: distribution of bots by channel 2022

Published by Thuy D., Aug 10, 2022
In 2022, around ** percent of companies surveyed in Brazil stated that they have predominantly developed chatbots to be used on WhatsApp. Telephone bots ranked second, mentioned by ** percent of the respondents, while websites bots decreased to ** percent.
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