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Leading frustrations experienced by online shoppers in New Zealand as of February 2025

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Source

Release date

June 2025

Region

New Zealand

Survey time period

February 2025

Number of respondents

600 respondents

Age group

18 years and older

Special properties

respondents are shoppers with varying frequencies of online shopping, excluding those who do not shop online regularly

Method of interview

Online survey

Citation formats

Key frustrations of online shoppers New Zealand 2025

Published by
F. Watty,
Jun 10, 2025

In a survey of online shoppers in New Zealand conducted in February 2025, around ** percent of respondents reported feeling frustrated due to products being out of stock or low in stock when shopping online. Poor product information and delivery delays were the next most frustrating aspects of shopping online, according to those surveyed.

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Statistics on " E-commerce in New Zealand "

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Other statistics that may interest you E-commerce in New Zealand

Overview

6

Online retail expenditure

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Online retailers and marketplaces

7

Consumer attitudes and behaviors

8

Digital payments

5

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Topics

E-commerce in New ZealandE-commerce worldwideSocial commerceOnline marketplacesE-commerce in the Asia-Pacific region
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$0 USD
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Access limited to Free Statistics. Premium Statistics are not included.
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$199 USD
per month, billed annually 1
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