This statistic shows the impact of selected features have on business insurance customer retention in the United States in 2019, by business size. In this survey, **** percent of small-sized business insurance customers said that the availability of flexible insurance policies increased their loyalty, whereas **** percent of large business customers said the same.
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Capgemini. (May 14, 2019). Impact of selected features have on business insurance customer retention in the United States in 2019, by business size [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved August 05, 2026, from /statistics/1021113/impact-of-insurance-innovation-on-business-customer-retention-usa/
Capgemini. "Impact of selected features have on business insurance customer retention in the United States in 2019, by business size." Chart. May 14, 2019. ÌÇÐÄÆÆ½â°æ. Accessed August 05, 2026. /statistics/1021113/impact-of-insurance-innovation-on-business-customer-retention-usa/
Capgemini. (2019). Impact of selected features have on business insurance customer retention in the United States in 2019, by business size. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: August 05, 2026. /statistics/1021113/impact-of-insurance-innovation-on-business-customer-retention-usa/
Capgemini. "Impact of Selected Features Have on Business Insurance Customer Retention in The United States in 2019, by Business Size." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 14 May 2019, /statistics/1021113/impact-of-insurance-innovation-on-business-customer-retention-usa/
Capgemini, Impact of selected features have on business insurance customer retention in the United States in 2019, by business size ÌÇÐÄÆÆ½â°æ, /statistics/1021113/impact-of-insurance-innovation-on-business-customer-retention-usa/ (last visited August 05, 2026)
Impact of selected features have on business insurance customer retention in the United States in 2019, by business size [Graph], Capgemini, May 14, 2019. [Online]. Available: /statistics/1021113/impact-of-insurance-innovation-on-business-customer-retention-usa/