Average response time of retailers to customers following message publications on social networks in France and the United States in 2015
(in hours and minutes)
Characteristic
Response time in hours and minutes
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This statistic represents the average response time of retailers to customers following posts on social networks in France and the United States in 2015, in hours. In France, companies spent an average of nearly ** hours responding to customer messages that year.
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Sprinklr. (February 4, 2016). Average response time of retailers to customers following message publications on social networks in France and the United States in 2015 (in hours and minutes) [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved August 07, 2026, from /statistics/766602/time-way-of-answer-the-customers-at-the-after-publication-message-sure-the-networks-social-la-france-usa/
Sprinklr. "Average response time of retailers to customers following message publications on social networks in France and the United States in 2015 (in hours and minutes)." Chart. February 4, 2016. ÌÇÐÄÆÆ½â°æ. Accessed August 07, 2026. /statistics/766602/time-way-of-answer-the-customers-at-the-after-publication-message-sure-the-networks-social-la-france-usa/
Sprinklr. (2016). Average response time of retailers to customers following message publications on social networks in France and the United States in 2015 (in hours and minutes). ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: August 07, 2026. /statistics/766602/time-way-of-answer-the-customers-at-the-after-publication-message-sure-the-networks-social-la-france-usa/
Sprinklr. "Average Response Time of Retailers to Customers following Message Publications on Social Networks in France and The United States in 2015 (in Hours and Minutes)." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 4 Feb 2016, /statistics/766602/time-way-of-answer-the-customers-at-the-after-publication-message-sure-the-networks-social-la-france-usa/
Sprinklr, Average response time of retailers to customers following message publications on social networks in France and the United States in 2015 (in hours and minutes) ÌÇÐÄÆÆ½â°æ, /statistics/766602/time-way-of-answer-the-customers-at-the-after-publication-message-sure-the-networks-social-la-france-usa/ (last visited August 07, 2026)
Average response time of retailers to customers following message publications on social networks in France and the United States in 2015 (in hours and minutes) [Graph], Sprinklr, February 4, 2016. [Online]. Available: /statistics/766602/time-way-of-answer-the-customers-at-the-after-publication-message-sure-the-networks-social-la-france-usa/