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For what reason was the content you posted or uploaded unfairly moderated by the website?*

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Sources

Release date

September 2018

Region

Europe, EU

Survey time period

June 18 - 26, 2018

Number of respondents

33,244 respondents

Method of interview

Telephone interview

Supplementary notes

* The question was phrased by the source as follows: "On what grounds was your content blocked or removed wrongly?"

Multiple answers were possible.

Citation formats

Europeans' reasons for unjustified website content removal in 2018

Published by Thuy D., Jan 22, 2026
This survey illustrates the main reasons for wrongful moderation of legal content by an Internet service in the European Union in 2018. Thus, the majority of Internet users had their content unfairly moderated for violating the website's terms of use.

However, ** percent of respondents were not informed about the content that was blocked or removed. It is also worth noting that ** percent of respondents reported being unfairly moderated for other reasons.
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