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Distribution of preferences of different customer service channels in Sweden in 2015 and 2016, by age group

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Source

Release date

2016

Region

Sweden

Survey time period

2015 to 2016*

Supplementary notes

* Source adds the following information: "Numbers are taken from quarterly studies conducted in 2015 and 2016."

The source does not specify the number of respondents.

Citation formats

Preferred customer service channels in Sweden 2016, by age group

Published by ÌÇÐÄÆƽâ°æ Research Department, May 19, 2017
This survey displays the preferences for different customer service channels in Sweden in 2015 and 2016, by age group. Among 18 to 29 year olds the most preferred customer service channel was mail (** percent of respondents).
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per month, billed annually 1
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