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Share of messaging channels used by big banks in Italy in 2016

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Source

Release date

March 2017

Region

Italy

Survey time period

July to August 2016

Method of interview

Questionnaire

Supplementary notes

This question was phrased by the source as follows: "Quali canali di messagistica social sono stati utilizzati dalla banca con la clientela attuale e potenziale?".

Citation formats

Messaging channels used by big banks in Italy 2016

Published by ÌÇÐÄÆƽâ°æ Research Department, Mar 15, 2017
This statistic displays the results of a survey on the share of messaging channels used by big banks in Italy in 2016. During the survey period, it was found that ** percent of the big banks used Facebook Messenger as messaging channel.
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