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Digital customer services offered and planned by retailers in North America as of December 2016

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Source

Release date

January 2017

Region

North America

Survey time period

November and December 2016

Number of respondents

500 retailers

Supplementary notes

Survey respondents were primarily vice presidents or C-level executives.

Citation formats

North America digital customer service offerings 2016

Published by
F. Watty,
Jan 26, 2017
This statistic presents the most commonly planned digital customer services offered and planned by retailers in North America as of December 2016. During the survey period, it was found that 11 percent of responding retailers had implemented electronic receipts with personalized suggestions and that this service was working well.
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* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
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Starter Account

For single users
$199 USD
per month, billed annually 1
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  • Free Statistics
  • Premium Statistics

  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 99 users
Talk to sales for pricing
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1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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