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Customers preferred methods for receiving delivery updates and notifications in selected countries in 2023

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Sources

Release date

February 2024

Region

North America, Europe

Survey time period

November 2023

Number of respondents

8,000 households*

Supplementary notes

* Across the UK, U.S., Canada, Australia, Germany, France, Italy, and Spain.

Figures may not add up to 100 percent due to rounding.

Citation formats

Preferred methods for delivery updates and notifications in selected countries 2023

Published by ÌÇÐÄÆƽâ°æ Research Department, Jun 17, 2024
When asked how they prefer to receive updates and notifications for tracking a delivery package online, about *** in *** French shoppers said they prefer real-time text message updates. In Germany, however, notifications via website, app, and email are the most popular methods.
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