* Nearly 4.55 thousand completed interviews out of the 120 thousand sample drawn from the personal current account holders databank, provided by all major UK banks. Data was weighted to correct oversampling. Of these 4.55 thousand, 3,007 were internet banking users.
* n (Never use branch) = 372; n (Low branch usage) = 1,482; n (Medium branch usage) = 2,233; n (High branch usage) = 433.
Citation formats
Frequency of account holders internet banking use by branch usage in the UK 2015
This statistic displays the internet banking frequency of current account holders in the United Kingdom (UK) as of the first quarter of 2015, listed by their branch usage frequency. It was reported that over a half (**%) of high frequency branch users (people who used the branch once a week or more) had never used internet banking.
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GfK Media and Communication Research, & Competition and Markets Authority. (April 15, 2015). Internet banking frequency of current account holders in the United Kingdom (UK) in 2015, by branch use [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 26, 2026, from /statistics/466361/internet-banking-services-usage-frequency-by-branch-use-united-kingdom/
GfK Media and Communication Research, und Competition and Markets Authority. "Internet banking frequency of current account holders in the United Kingdom (UK) in 2015, by branch use ." Chart. April 15, 2015. ÌÇÐÄÆÆ½â°æ. Accessed July 26, 2026. /statistics/466361/internet-banking-services-usage-frequency-by-branch-use-united-kingdom/
GfK Media and Communication Research, Competition and Markets Authority. (2015). Internet banking frequency of current account holders in the United Kingdom (UK) in 2015, by branch use . ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 26, 2026. /statistics/466361/internet-banking-services-usage-frequency-by-branch-use-united-kingdom/
GfK Media and Communication Research, and Competition and Markets Authority. "Internet Banking Frequency of Current Account Holders in The United Kingdom (Uk) in 2015, by Branch Use ." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 15 Apr 2015, /statistics/466361/internet-banking-services-usage-frequency-by-branch-use-united-kingdom/
GfK Media and Communication Research & Competition and Markets Authority, Internet banking frequency of current account holders in the United Kingdom (UK) in 2015, by branch use ÌÇÐÄÆÆ½â°æ, /statistics/466361/internet-banking-services-usage-frequency-by-branch-use-united-kingdom/ (last visited July 26, 2026)
Internet banking frequency of current account holders in the United Kingdom (UK) in 2015, by branch use [Graph], GfK Media and Communication Research, & Competition and Markets Authority, April 15, 2015. [Online]. Available: /statistics/466361/internet-banking-services-usage-frequency-by-branch-use-united-kingdom/