* Nearly 4.55 thousand completed interviews out of the 120 thousand sample drawn from the personal current account holders databank, provided by all major UK banks. Data was weighted to correct oversampling.
The source adds the following information: "Excludes "Don't have or use" answers."
Citation formats
Level of satisfaction with the banking app of main bank in the UK 2015
This statistic shows customer satisfaction with the banking app in their main current account supplier in the United Kingdom (UK) as of the first quarter of 2015. It showed that over a half (**%) of respondents were very satisfied with the banking app service provided by their main bank.
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GfK Media and Communication Research, & Competition and Markets Authority. (April 15, 2015). Customer satisfaction with the banking app of their main current account provider in the United Kingdom (UK) in 2015 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 25, 2026, from /statistics/466789/satisfaction-with-banking-app-main-bank-uk/
GfK Media and Communication Research, und Competition and Markets Authority. "Customer satisfaction with the banking app of their main current account provider in the United Kingdom (UK) in 2015." Chart. April 15, 2015. ÌÇÐÄÆƽâ°æ. Accessed July 25, 2026. /statistics/466789/satisfaction-with-banking-app-main-bank-uk/
GfK Media and Communication Research, Competition and Markets Authority. (2015). Customer satisfaction with the banking app of their main current account provider in the United Kingdom (UK) in 2015. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 25, 2026. /statistics/466789/satisfaction-with-banking-app-main-bank-uk/
GfK Media and Communication Research, and Competition and Markets Authority. "Customer Satisfaction with The Banking App of Their Main Current Account Provider in The United Kingdom (Uk) in 2015." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 15 Apr 2015, /statistics/466789/satisfaction-with-banking-app-main-bank-uk/
GfK Media and Communication Research & Competition and Markets Authority, Customer satisfaction with the banking app of their main current account provider in the United Kingdom (UK) in 2015 ÌÇÐÄÆƽâ°æ, /statistics/466789/satisfaction-with-banking-app-main-bank-uk/ (last visited July 25, 2026)
Customer satisfaction with the banking app of their main current account provider in the United Kingdom (UK) in 2015 [Graph], GfK Media and Communication Research, & Competition and Markets Authority, April 15, 2015. [Online]. Available: /statistics/466789/satisfaction-with-banking-app-main-bank-uk/
