* Nearly 4.55 thousand completed interviews out of the 120 thousand sample drawn from the personal current account holders databank, provided by all major UK banks. Data was weighted to correct oversampling. Of these 4.55 thousand, 1,464 were telephone banking users.
* n (18-44) = 749; n (45-64) n = 536; n (65+) = 179.
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Frequency of account holders telephone banking services use in the UK 2015
This statistic displays the frequency of telephone banking services usage by account holders in the United Kingdom (UK) as of the first quarter of 2015. It was reported that ** percent of people between ** and ** used phone banking once or twice a year.
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GfK Media and Communication Research, & Competition and Markets Authority. (April 15, 2015). Frequency of telephone banking use by personal account holders in the United Kingdom (UK) in 2015, by age group [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 23, 2026, from /statistics/466354/telephone-banking-services-usage-frequency-account-holders-uk/
GfK Media and Communication Research, und Competition and Markets Authority. "Frequency of telephone banking use by personal account holders in the United Kingdom (UK) in 2015, by age group." Chart. April 15, 2015. ÌÇÐÄÆƽâ°æ. Accessed July 23, 2026. /statistics/466354/telephone-banking-services-usage-frequency-account-holders-uk/
GfK Media and Communication Research, Competition and Markets Authority. (2015). Frequency of telephone banking use by personal account holders in the United Kingdom (UK) in 2015, by age group. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 23, 2026. /statistics/466354/telephone-banking-services-usage-frequency-account-holders-uk/
GfK Media and Communication Research, and Competition and Markets Authority. "Frequency of Telephone Banking Use by Personal Account Holders in The United Kingdom (Uk) in 2015, by Age Group." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 15 Apr 2015, /statistics/466354/telephone-banking-services-usage-frequency-account-holders-uk/
GfK Media and Communication Research & Competition and Markets Authority, Frequency of telephone banking use by personal account holders in the United Kingdom (UK) in 2015, by age group ÌÇÐÄÆƽâ°æ, /statistics/466354/telephone-banking-services-usage-frequency-account-holders-uk/ (last visited July 23, 2026)
Frequency of telephone banking use by personal account holders in the United Kingdom (UK) in 2015, by age group [Graph], GfK Media and Communication Research, & Competition and Markets Authority, April 15, 2015. [Online]. Available: /statistics/466354/telephone-banking-services-usage-frequency-account-holders-uk/
