| Characteristic | No one is home to receive / item would not fit through the letter box / could not be left | No one at home to receive / signature required / could not be left | Delivery didn't arrive as advised at time of order | Parcel delivered to the Post office / depot and had to be collected | Online tracking and actual delivery don't match (delivery did not arrive when advised to expect) | Address inaccurate / redirected** | Other (please specify) |
|---|---|---|---|---|---|---|---|
| - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - |
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Source
Source
Release date
January 2014
More information
Region
United Kingdom
Survey time period
2008 to 2014
Number of respondents
79 respondents
Special properties
households.
Supplementary notes
* Methodology changed for 2013/14 with respondents asked to tick all that apply so negating the trend data; option "Address inaccurate / redirected" was not available during the 2008/09 survey.
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