This statistic shows the customer preference for banking channels in the United Kingdom (UK) in 2014, by channels used generally and specifically, channels used last week. ATM and the branch are the most widely used methods for banking tasks with 95 and 94 percent of respondents preferring to use these services respectively, on average.
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Harris Interactive. (September 30, 2014). Customers preference for banking channels in the United Kingdom (UK) in 2014, by general use and used recently [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 20, 2026, from /statistics/388286/uk-banking-channels-customers-preference/
Harris Interactive. "Customers preference for banking channels in the United Kingdom (UK) in 2014, by general use and used recently." Chart. September 30, 2014. ÌÇÐÄÆÆ½â°æ. Accessed July 20, 2026. /statistics/388286/uk-banking-channels-customers-preference/
Harris Interactive. (2014). Customers preference for banking channels in the United Kingdom (UK) in 2014, by general use and used recently. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 20, 2026. /statistics/388286/uk-banking-channels-customers-preference/
Harris Interactive. "Customers Preference for Banking Channels in The United Kingdom (Uk) in 2014, by General Use and Used Recently." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 30 Sep 2014, /statistics/388286/uk-banking-channels-customers-preference/
Harris Interactive, Customers preference for banking channels in the United Kingdom (UK) in 2014, by general use and used recently ÌÇÐÄÆÆ½â°æ, /statistics/388286/uk-banking-channels-customers-preference/ (last visited July 20, 2026)
Customers preference for banking channels in the United Kingdom (UK) in 2014, by general use and used recently [Graph], Harris Interactive, September 30, 2014. [Online]. Available: /statistics/388286/uk-banking-channels-customers-preference/