This statistic shows the customer priorities driving the quality of mobile applications for accessing bank services of the United Kingdom (UK) banks as of 2014. Main three priorities that drive the quality of banks mobile apps are the ease of use (46 percent), the speed of obtaining information, carrying out transactions etc. (46 percent) and the layout & design offered by the app (41 percent).
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Harris Interactive. (September 30, 2014). Customer priorities regarding the banking mobile apps quality in the United Kingdom (UK) as of 2014 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 26, 2026, from /statistics/388508/uk-bank-customers-mobile-apps-quality-priorities/
Harris Interactive. "Customer priorities regarding the banking mobile apps quality in the United Kingdom (UK) as of 2014 ." Chart. September 30, 2014. ÌÇÐÄÆÆ½â°æ. Accessed July 26, 2026. /statistics/388508/uk-bank-customers-mobile-apps-quality-priorities/
Harris Interactive. (2014). Customer priorities regarding the banking mobile apps quality in the United Kingdom (UK) as of 2014 . ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 26, 2026. /statistics/388508/uk-bank-customers-mobile-apps-quality-priorities/
Harris Interactive. "Customer Priorities regarding The Banking Mobile Apps Quality in The United Kingdom (Uk) as of 2014 ." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 30 Sep 2014, /statistics/388508/uk-bank-customers-mobile-apps-quality-priorities/
Harris Interactive, Customer priorities regarding the banking mobile apps quality in the United Kingdom (UK) as of 2014 ÌÇÐÄÆÆ½â°æ, /statistics/388508/uk-bank-customers-mobile-apps-quality-priorities/ (last visited July 26, 2026)
Customer priorities regarding the banking mobile apps quality in the United Kingdom (UK) as of 2014 [Graph], Harris Interactive, September 30, 2014. [Online]. Available: /statistics/388508/uk-bank-customers-mobile-apps-quality-priorities/