UK residents who possess a smartphone and own at leas one credit card and one debit card
Method of interview
Online survey
Supplementary notes
The source adds the following information: "About 35 million U.K. residents who are more than 18 years old have a smartphone."
*The question was formulated by the source as follows: "There could be many reasons you might choose not to use a mobile banking app. Please indicate your agreement or disagreement with the following statements."
Citation formats
Mobile banking apps: reasons not to use in the United Kingdom (UK) in 2015
This statistic shows the reasons given by adults why they do not use mobile banking apps in the United Kingdom (UK) in 2015. The most typically quoted reason was that the respondents' banking needs were met without having to use this service (** percent of respondents agreed with that statement).
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TSYS. (October 15, 2015). Reasons not to use mobile banking apps according smartphone owners in the United Kingdom (UK) in 2015* [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 31, 2026, from /statistics/485751/reasons-not-to-use-mobile-banking-services-uk-adults-with-smartphone/
TSYS. "Reasons not to use mobile banking apps according smartphone owners in the United Kingdom (UK) in 2015*." Chart. October 15, 2015. ÌÇÐÄÆÆ½â°æ. Accessed July 31, 2026. /statistics/485751/reasons-not-to-use-mobile-banking-services-uk-adults-with-smartphone/
TSYS. (2015). Reasons not to use mobile banking apps according smartphone owners in the United Kingdom (UK) in 2015*. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 31, 2026. /statistics/485751/reasons-not-to-use-mobile-banking-services-uk-adults-with-smartphone/
TSYS. "Reasons Not to Use Mobile Banking Apps According Smartphone Owners in The United Kingdom (Uk) in 2015*." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 15 Oct 2015, /statistics/485751/reasons-not-to-use-mobile-banking-services-uk-adults-with-smartphone/
TSYS, Reasons not to use mobile banking apps according smartphone owners in the United Kingdom (UK) in 2015* ÌÇÐÄÆÆ½â°æ, /statistics/485751/reasons-not-to-use-mobile-banking-services-uk-adults-with-smartphone/ (last visited July 31, 2026)
Reasons not to use mobile banking apps according smartphone owners in the United Kingdom (UK) in 2015* [Graph], TSYS, October 15, 2015. [Online]. Available: /statistics/485751/reasons-not-to-use-mobile-banking-services-uk-adults-with-smartphone/