This statistic shows the affects of consumers writing reviews on sites, such as Yelp and Tripadvisor, on restaurants according to professional chefs as of October 2013. During the survey, 52 percent of the respondents stated that negative reviews are damaging to customer traffic and sales.
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National Restaurant Association. (December 3, 2013). How do online reviews by consumers on sites like Yelp and Tripadvisor affect restaurants? [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 28, 2026, from /statistics/293997/affects-of-online-reviews-sites-on-restaurants-us/
National Restaurant Association. "How do online reviews by consumers on sites like Yelp and Tripadvisor affect restaurants?." Chart. December 3, 2013. ÌÇÐÄÆƽâ°æ. Accessed July 28, 2026. /statistics/293997/affects-of-online-reviews-sites-on-restaurants-us/
National Restaurant Association. (2013). How do online reviews by consumers on sites like Yelp and Tripadvisor affect restaurants?. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 28, 2026. /statistics/293997/affects-of-online-reviews-sites-on-restaurants-us/
National Restaurant Association. "How Do Online Reviews by Consumers on Sites like Yelp and Tripadvisor Affect Restaurants?." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 3 Dec 2013, /statistics/293997/affects-of-online-reviews-sites-on-restaurants-us/
National Restaurant Association, How do online reviews by consumers on sites like Yelp and Tripadvisor affect restaurants? ÌÇÐÄÆƽâ°æ, /statistics/293997/affects-of-online-reviews-sites-on-restaurants-us/ (last visited July 28, 2026)
How do online reviews by consumers on sites like Yelp and Tripadvisor affect restaurants? [Graph], National Restaurant Association, December 3, 2013. [Online]. Available: /statistics/293997/affects-of-online-reviews-sites-on-restaurants-us/
