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Share of online retailers responding to queries via Twitter in the United Kingdom (UK) from 2010 to 2013

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Source

Release date

January 2014

Region

United Kingdom

Survey time period

October to December 2013**

Number of respondents

239*

Supplementary notes

* n (2013) = 239; n (2012) = 251; n (2011) = 253
** Date of most recent investigation.
Investigators tweeted the retailer directly to ask them a question about delivery.

Citation formats

Online retailers responding to queries via Twitter in the UK 2010-2013

Published by ÌÇÐÄÆƽâ°æ Research Department, Feb 1, 2014
This statistic displays the share of online retailers in the United Kingdom responding to queries via Twitter from 2010 to 2013. In 2013, 50.2 percent of retailers responded to queries about product deliveries via Twitter.
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