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This statistic shows the global online banking penetration as of April 2012, by world region. Globally, million people accessed online banking sites during April 2012, reaching **** percent of the internet audience. In North America, ** percent of internet audiences accessed banking sites.

Mobile banking in the U.S. – additional information

Mobile banking allows customers to manage and control their financial accounts and transactions via their mobile device whether this is a mobile phone or tablet.

In November 2015, a separate survey among adults in the U.S. asked its participants; ‘What are the main reasons you have decided not to use mobile banking?’ During the survey, the most popular reason provided, with **** percent of respondents, was that they felt their mobile banking needs were being met without mobile banking. Other popular answers included respondents who didn’t see any reason to use mobile banking and concerns about the security of mobile banking.

In the same survey taken in November 2015, the distribution of mobile payment users in the U.S. in terms of their income group was revealed. Of respondents who earned less than * U.S. dollars a year, only **** had used mobile payment services. At the other end of the scale, those who earned 100,000 U.S. dollars or more a year made up **** percent of mobile payment users.