The question was phrased by the source as follows: "If you are not able to access online services like banking or public services because of cyber-attacks, who would you contact? (MULTIPLE ANSWERS POSSIBLE)"
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Cyberattack: type of recourse in case of inaccessible online services EU 2017
The chart presents the opinion of European citizens on the people they would contact in the event of a cyber-attack that made all their banking or public online services inaccessible. The survey conducted in June 2017 reveals that ** percent of respondents said they would prefer to contact the police, while ** percent chose to contact the website/internet provider.
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European Commission. (September 1, 2017). Who would you contact if you are unable to access online banking or public services due to a cyber-attack? [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 24, 2026, from /statistics/1629530/contact-in-case-of-cyber-attack-cannot-access-online-services/
European Commission. "Who would you contact if you are unable to access online banking or public services due to a cyber-attack?." Chart. September 1, 2017. ÌÇÐÄÆÆ½â°æ. Accessed July 24, 2026. /statistics/1629530/contact-in-case-of-cyber-attack-cannot-access-online-services/
European Commission. (2017). Who would you contact if you are unable to access online banking or public services due to a cyber-attack?. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 24, 2026. /statistics/1629530/contact-in-case-of-cyber-attack-cannot-access-online-services/
European Commission. "Who Would You Contact If You Are Unable to Access Online Banking or Public Services Due to a Cyber-attack?." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 1 Sep 2017, /statistics/1629530/contact-in-case-of-cyber-attack-cannot-access-online-services/
European Commission, Who would you contact if you are unable to access online banking or public services due to a cyber-attack? ÌÇÐÄÆÆ½â°æ, /statistics/1629530/contact-in-case-of-cyber-attack-cannot-access-online-services/ (last visited July 24, 2026)
Who would you contact if you are unable to access online banking or public services due to a cyber-attack? [Graph], European Commission, September 1, 2017. [Online]. Available: /statistics/1629530/contact-in-case-of-cyber-attack-cannot-access-online-services/