When shopping for luxury products, such as apparel and handbags, on the internet, consumers often reconsider their planned purchase, and leave the transaction incomplete. In the fourth quarter of 2024, it was most common among mobile shoppers for both luxury apparel, with ** percent, and handbags, with ** percent, to abandon their online basket. For both designer clothing and bags, with cart abandonment rates of about ** percent and ** percent, respectively, fewer consumers left their transactions incomplete when shopping on computers.
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Salesforce Research. (March 27, 2025). Percentage of baskets created that did not result in a completed order for luxury products worldwide in 4th quarter 2024, by device [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 28, 2026, from /statistics/1416629/cart-abandonment-rate-worldwide-luxury/
Salesforce Research. "Percentage of baskets created that did not result in a completed order for luxury products worldwide in 4th quarter 2024, by device." Chart. March 27, 2025. ÌÇÐÄÆƽâ°æ. Accessed July 28, 2026. /statistics/1416629/cart-abandonment-rate-worldwide-luxury/
Salesforce Research. (2025). Percentage of baskets created that did not result in a completed order for luxury products worldwide in 4th quarter 2024, by device. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 28, 2026. /statistics/1416629/cart-abandonment-rate-worldwide-luxury/
Salesforce Research. "Percentage of Baskets Created That Did Not Result in a Completed Order for Luxury Products Worldwide in 4th Quarter 2024, by Device." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 27 Mar 2025, /statistics/1416629/cart-abandonment-rate-worldwide-luxury/
Salesforce Research, Percentage of baskets created that did not result in a completed order for luxury products worldwide in 4th quarter 2024, by device ÌÇÐÄÆƽâ°æ, /statistics/1416629/cart-abandonment-rate-worldwide-luxury/ (last visited July 28, 2026)
Percentage of baskets created that did not result in a completed order for luxury products worldwide in 4th quarter 2024, by device [Graph], Salesforce Research, March 27, 2025. [Online]. Available: /statistics/1416629/cart-abandonment-rate-worldwide-luxury/
