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Average age of B2B e-commerce systems for receiving orders at small to medium-sized enterprises in Japan as of September 2022

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Source

Release date

November 2022

Region

Japan

Survey time period

September 22 to 27, 2022

Number of respondents

281*

Method of interview

Online survey

Supplementary notes

*Survey targets were proprietors, executives, and managers at manufacturing and wholesale businesses as well as people engaged in processing orders at their workplace. Businesses in Saitama, Chiba, Tokyo, Kanagawa, Aichi, Shiga, Kyoto, Hyogo, Nara, and Wakayama that implemented B2B e-commerce systems were surveyed.

Original question: "Please answer when the web-based order intake systems (B2B e-commerce) were implemented."

Citation formats

Age of B2B e-commerce order systems at small and mid-size businesses in Japan 2022

Published by
Yihan Ma,
Aug 21, 2023
According to a survey conducted in September 2022 in Japan, the largest share of small and medium-sized businesses that integrated B2B e-commerce into their order receival processes implemented the systems at around the time of the coronavirus pandemic. Almost ** percent of respondents stated that the web-based ordering systems at their workplaces were around *** to three years old at the time of the survey. The B2B systems of around one quarter of surveyed SMEs in the manufacturing and wholesale industries were at least six years old.
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