* The latest edition of the study was conducted from December 6 to 21, 2021.
** U.S. companies of 500 employees or less that buy or sell physical goods and materials with other businesses.
The study has an overall margin of error of ±1.20% and a confidence level of 95%.
Citation formats
B2B SMEs buying and selling online in the U.S. 2019-2021, by sector
Between 2019 and 2021, more small and medium-sized companies have digitalized their B2B trade operations in the United States. In a survey among U.S. professionals working in business-to-business (B2B) enterprises, almost *** in *** entertainment and retail trade firms purchased and sold their products and services online in December 2021. This represents an increase of over *** percentage points compared to two years earlier.
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Alibaba. (December 1, 2021). Share of B2B small and medium enterprises (SMEs) buying and selling via e-commerce in the United States in 2019 and 2021, by industry [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 01, 2026, from /statistics/1304145/b2b-sme-buying-and-selling-online-united-states/
Alibaba. "Share of B2B small and medium enterprises (SMEs) buying and selling via e-commerce in the United States in 2019 and 2021, by industry." Chart. December 1, 2021. ÌÇÐÄÆƽâ°æ. Accessed August 01, 2026. /statistics/1304145/b2b-sme-buying-and-selling-online-united-states/
Alibaba. (2021). Share of B2B small and medium enterprises (SMEs) buying and selling via e-commerce in the United States in 2019 and 2021, by industry. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 01, 2026. /statistics/1304145/b2b-sme-buying-and-selling-online-united-states/
Alibaba. "Share of B2b Small and Medium Enterprises (Smes) Buying and Selling via E-commerce in The United States in 2019 and 2021, by Industry." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 1 Dec 2021, /statistics/1304145/b2b-sme-buying-and-selling-online-united-states/
Alibaba, Share of B2B small and medium enterprises (SMEs) buying and selling via e-commerce in the United States in 2019 and 2021, by industry ÌÇÐÄÆƽâ°æ, /statistics/1304145/b2b-sme-buying-and-selling-online-united-states/ (last visited August 01, 2026)
Share of B2B small and medium enterprises (SMEs) buying and selling via e-commerce in the United States in 2019 and 2021, by industry [Graph], Alibaba, December 1, 2021. [Online]. Available: /statistics/1304145/b2b-sme-buying-and-selling-online-united-states/
