One-third of surveyed Canadian online shoppers declared that, when choosing a retailer, they almost always consider if the merchant offers low prices compared to other retailers. Other factors influencing the decision of where to buy in Canada are consistently meeting customers' expectations, customer service, and fraud protection.
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Canada Post. (August 29, 2022). Main factors that influence the choice of retailer among online shoppers in Canada as of May 2022 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 22, 2026, from /statistics/1380048/online-purchase-motivations-canada/
Canada Post. "Main factors that influence the choice of retailer among online shoppers in Canada as of May 2022." Chart. August 29, 2022. ÌÇÐÄÆÆ½â°æ. Accessed July 22, 2026. /statistics/1380048/online-purchase-motivations-canada/
Canada Post. (2022). Main factors that influence the choice of retailer among online shoppers in Canada as of May 2022. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 22, 2026. /statistics/1380048/online-purchase-motivations-canada/
Canada Post. "Main Factors That Influence The Choice of Retailer among Online Shoppers in Canada as of May 2022." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 29 Aug 2022, /statistics/1380048/online-purchase-motivations-canada/
Canada Post, Main factors that influence the choice of retailer among online shoppers in Canada as of May 2022 ÌÇÐÄÆÆ½â°æ, /statistics/1380048/online-purchase-motivations-canada/ (last visited July 22, 2026)
Main factors that influence the choice of retailer among online shoppers in Canada as of May 2022 [Graph], Canada Post, August 29, 2022. [Online]. Available: /statistics/1380048/online-purchase-motivations-canada/