Survey conducted among consumers in four leading global markets: Australia, Germany, the United Kingdom, and United States; Respondents interested in having a single online app or website
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Super apps: consumers who would change their banking operation by country 2022
According to a survey of users conducted in January 2022 in four leading global markets, ** percent of respondents in the United States reported they expected to engage in banking operations more often when provided with an all-encompassing mobile app. In comparison, ** percent of respondents in the United Kingdom and ** percent of consumers in Australia and Germany reported feeling the same.
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PYMNTS. (July 14, 2022). Estimated changes in conducting banking operations if consumers would have access to a super app as of January 2022, by country [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 20, 2026, from /statistics/1345948/super-apps-consumers-changing-banking-operation-frequency-country/
PYMNTS. "Estimated changes in conducting banking operations if consumers would have access to a super app as of January 2022, by country." Chart. July 14, 2022. ÌÇÐÄÆÆ½â°æ. Accessed July 20, 2026. /statistics/1345948/super-apps-consumers-changing-banking-operation-frequency-country/
PYMNTS. (2022). Estimated changes in conducting banking operations if consumers would have access to a super app as of January 2022, by country. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 20, 2026. /statistics/1345948/super-apps-consumers-changing-banking-operation-frequency-country/
PYMNTS. "Estimated Changes in Conducting Banking Operations If Consumers Would Have Access to a Super App as of January 2022, by Country." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 14 Jul 2022, /statistics/1345948/super-apps-consumers-changing-banking-operation-frequency-country/
PYMNTS, Estimated changes in conducting banking operations if consumers would have access to a super app as of January 2022, by country ÌÇÐÄÆÆ½â°æ, /statistics/1345948/super-apps-consumers-changing-banking-operation-frequency-country/ (last visited July 20, 2026)
Estimated changes in conducting banking operations if consumers would have access to a super app as of January 2022, by country [Graph], PYMNTS, July 14, 2022. [Online]. Available: /statistics/1345948/super-apps-consumers-changing-banking-operation-frequency-country/