At the start of 2021, hoteliers in Asia, Europe, and North America, were surveyed on the likelihood of them implementing guest messaging (mobile chat) solutions in the next 12 months. The majority of respondents, ** percent, stated that they were likely to implement guest messaging solutions in the next year. Meanwhile, percent of respondents stated that they already had guest messaging solutions in place.
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Shiji Group. (June 1, 2021). Likelihood of hoteliers implementing guest messaging (mobile chat) solutions in the next 12 months worldwide as of February 2021 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 22, 2026, from /statistics/1250406/hoteliers-implementing-guest-messaging-solutions/
Shiji Group. "Likelihood of hoteliers implementing guest messaging (mobile chat) solutions in the next 12 months worldwide as of February 2021." Chart. June 1, 2021. ÌÇÐÄÆƽâ°æ. Accessed July 22, 2026. /statistics/1250406/hoteliers-implementing-guest-messaging-solutions/
Shiji Group. (2021). Likelihood of hoteliers implementing guest messaging (mobile chat) solutions in the next 12 months worldwide as of February 2021. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 22, 2026. /statistics/1250406/hoteliers-implementing-guest-messaging-solutions/
Shiji Group. "Likelihood of Hoteliers Implementing Guest Messaging (Mobile Chat) Solutions in The next 12 Months Worldwide as of February 2021." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 1 Jun 2021, /statistics/1250406/hoteliers-implementing-guest-messaging-solutions/
Shiji Group, Likelihood of hoteliers implementing guest messaging (mobile chat) solutions in the next 12 months worldwide as of February 2021 ÌÇÐÄÆƽâ°æ, /statistics/1250406/hoteliers-implementing-guest-messaging-solutions/ (last visited July 22, 2026)
Likelihood of hoteliers implementing guest messaging (mobile chat) solutions in the next 12 months worldwide as of February 2021 [Graph], Shiji Group, June 1, 2021. [Online]. Available: /statistics/1250406/hoteliers-implementing-guest-messaging-solutions/
