Daniel Slotta
Research expert covering Greater China
Services industry in Latin America – statistics & facts
In recent years, Latin America’s services sector has become increasingly attractive due to its competitive costs and diverse, talented workforce, whose culture is fitting to the neighboring United States. Globally, the outsourcing industry has reached its highest revenue of the decade in 2019, with the Americas accounting for the world’s largest outsourcing market twice in a row. Although the service industry was one of the economic sectors most affected by the coronavirus outbreak in Latin America, services related to retail and digital shopping were able to profit from the increase of e-commerce revenue in the region during the pandemic.
