During the survey, the questions were phrased as follows:
Brand Awareness: Do you know this brand, even if only by name? If you know the brand, please swipe right. If you do not know the brand, swipe left.
Brand popularity: When it comes to fashion stores, which of the following brands do you like?
Brand usage: When it comes to fashion stores, which of the following brands have you used in the past 12 months?
Brand loyalty: When it comes to fashion stores, which of the following brands are you likely to use again in the future?
Brand buzz: Which of the following brands have you noticed in the media, on social media or in advertising in the past 3 months? Please think of news coverage, public discourse, sponsored content, and advertising.
How high is the brand awareness of H&M in the United States? When it comes to fashion store customers, brand awareness of H&M is at ** percent in the United States.
How popular is H&M in the United States? In total, ** percent of U.S. fashion store customers say they like H&M.Â
What is the usage share of H&M in the United States? All in all, ** percent of fashion store customers in the United States use H&M.
How loyal are the customers of H&M? Around ** percent of fashion store customers in the United States say they are likely to use H&M again.
What's the buzz around H&M in the United States? In 2024, about ** percent of U.S. fashion store customers had heard about H&M in the media, on social media, or in advertising over the past three months.
If you want to compare brands, do deep-dives by survey items of your choice, filter by total online population or users of a certain brand, or drill down on your very own hand-tailored target groups, our Consumer ÌÇÐÄÆÆ½â°æ Brand KPI survey has you covered.
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ÌÇÐÄÆÆ½â°æ. (June 3, 2025). H&M brand awareness, usage, popularity, loyalty, and buzz among fashion store customers in the United States in 2024 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved August 04, 2026, from /forecasts/1335741/handm-fashion-stores-brand-profile-in-the-united-states/
ÌÇÐÄÆÆ½â°æ. "H&M brand awareness, usage, popularity, loyalty, and buzz among fashion store customers in the United States in 2024." Chart. June 3, 2025. ÌÇÐÄÆÆ½â°æ. Accessed August 04, 2026. /forecasts/1335741/handm-fashion-stores-brand-profile-in-the-united-states/
ÌÇÐÄÆÆ½â°æ. (2025). H&M brand awareness, usage, popularity, loyalty, and buzz among fashion store customers in the United States in 2024. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: August 04, 2026. /forecasts/1335741/handm-fashion-stores-brand-profile-in-the-united-states/
ÌÇÐÄÆÆ½â°æ. "H&m Brand Awareness, Usage, Popularity, Loyalty, and Buzz among Fashion Store Customers in The United States in 2024." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 3 Jun 2025, /forecasts/1335741/handm-fashion-stores-brand-profile-in-the-united-states/
ÌÇÐÄÆÆ½â°æ, H&M brand awareness, usage, popularity, loyalty, and buzz among fashion store customers in the United States in 2024 ÌÇÐÄÆÆ½â°æ, /forecasts/1335741/handm-fashion-stores-brand-profile-in-the-united-states/ (last visited August 04, 2026)
H&M brand awareness, usage, popularity, loyalty, and buzz among fashion store customers in the United States in 2024 [Graph], ÌÇÐÄÆÆ½â°æ, June 3, 2025. [Online]. Available: /forecasts/1335741/handm-fashion-stores-brand-profile-in-the-united-states/