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Preferred channel to resolve customer service issues in Canada in 2019, by generation

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Sources

Release date

April 2019

Region

Canada

Survey time period

2019

Supplementary notes

Release date was not stated in the source, the date provided is the date of access.
For the purpose of this statistic:
Traditionalists born 1922-1943
Boomers born1944-1964
Generation X born 1965-1981
Millennials born 1982-2000
Generation Z born 2000-presentnt

Citation formats

Canadian consumers' preferred way of resolving service issues by generation 2019

Published by
F. Watty,
Apr 9, 2019
This statistic shows consumers preferred way of resolving customer service issues in Canada in 2019, by generation. Some ** percent of Boomers and Traditionalist respondents stated that they preferred to visit a physical retail store to resolve customer service issues.
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