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Importance of and success in achieving certain capabilities of real-time customer analytics in the United States as of March 2018*

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Sources

Release date

July 2018

Region

United States

Survey time period

March 2018

Number of respondents

>560

Special properties

business leaders

Method of interview

Face-to-face interviews, telephone interviews

Supplementary notes

*This heading was phrased by the source as follows: "Percentage of respondents indicating that each factor listed is very important in creating a foundation for real-time customer analytics and customer interactions, followed by the percentage saying their organization is successful in achieving it."

Citation formats

Important factors for real-time customer analytics U.S. 2018

Published by
Christy Tila,
Jul 31, 2018
This statistic shows the importance of selected factors for real-time customer analytics and U.S. organizations' success in achieving them as of March 2018. According to the source, ** percent of respondents stated that data accessibility (right data to right people at right time) was very important for creating a foundation for real-time customer analytics, but only ** percent stated that their company was successful in achieving it.
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