Directors, managers, strategists and other executives from the Commercial and Marketing sector
Supplementary notes
* Between August 16 and September 9, 2022, 101 responses were obtained from specialists from B2B, B2C and B2B2C companies. From September 9 to September 16, 2022, another 6 interviews were conducted with specialists in CRM and Digital Strategy.
Citation formats
Companies' level of satisfaction with their CRM software Peru 2022
In 2022, ** percent of respondents stated that their company was satisfied with their current Customer Relationship Management (CRM) software. However, nearly ** percent of respondents were not content with their CRM tool.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÌÇÐÄÆÆ½â°æ can support your business.
Neo Consulting. (December 12, 2022). Peruvian companies' level of satisfaction with their Customer Relationship Management (CRM) software in 2022 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 15, 2026, from /statistics/1358155/peru-satisfaction-with-crm-software/
Neo Consulting. "Peruvian companies' level of satisfaction with their Customer Relationship Management (CRM) software in 2022." Chart. December 12, 2022. ÌÇÐÄÆÆ½â°æ. Accessed July 15, 2026. /statistics/1358155/peru-satisfaction-with-crm-software/
Neo Consulting. (2022). Peruvian companies' level of satisfaction with their Customer Relationship Management (CRM) software in 2022. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 15, 2026. /statistics/1358155/peru-satisfaction-with-crm-software/
Neo Consulting. "Peruvian Companies' Level of Satisfaction with Their Customer Relationship Management (Crm) Software in 2022." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 12 Dec 2022, /statistics/1358155/peru-satisfaction-with-crm-software/
Neo Consulting, Peruvian companies' level of satisfaction with their Customer Relationship Management (CRM) software in 2022 ÌÇÐÄÆÆ½â°æ, /statistics/1358155/peru-satisfaction-with-crm-software/ (last visited July 15, 2026)
Peruvian companies' level of satisfaction with their Customer Relationship Management (CRM) software in 2022 [Graph], Neo Consulting, December 12, 2022. [Online]. Available: /statistics/1358155/peru-satisfaction-with-crm-software/