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In your opinion, what are the main benefits of using chatbots?

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Source

Release date

May 2017

Region

Italy

Survey time period

June 2016 to April 2017

Number of respondents

1,000 respondents

Special properties

Facebook Messenger and Alexa users

Supplementary notes

The source does not specify the survey type.
Multiple answers were possible.

Citation formats

Main benefits of using chatbots in Italy 2017

Published by
Christy Tila,
Dec 11, 2017
In 2017, the most popular advantage of chatbots was their constant availability,according to ** percent of Italian users. The same survey showed that the chatbots speed to provide answers was an advantage for ** percent of respondents. By contrast, only *** percent of respondents did not see any advantage in using a chatbot.
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