As of April 2024, approximately ** percent of WhatsApp users surveyed in Brazil reported using the app to communicate with a company to solve doubts and ask for information. Receiving technical support followed, mentioned by ** percent of respondents. Data from the third quarter of 2023 showed that over **percent of internet users in Brazil used WhatsApp every month.
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Opinion Box. (July 17, 2024). Reasons for WhatsApp users to communicate with brands and companies through the app in Brazil as of April 2024 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 25, 2026, from /statistics/1226468/brazil-whatsapp-users-communication-companies/
Opinion Box. "Reasons for WhatsApp users to communicate with brands and companies through the app in Brazil as of April 2024." Chart. July 17, 2024. ÌÇÐÄÆÆ½â°æ. Accessed July 25, 2026. /statistics/1226468/brazil-whatsapp-users-communication-companies/
Opinion Box. (2024). Reasons for WhatsApp users to communicate with brands and companies through the app in Brazil as of April 2024. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 25, 2026. /statistics/1226468/brazil-whatsapp-users-communication-companies/
Opinion Box. "Reasons for Whatsapp Users to Communicate with Brands and Companies through The App in Brazil as of April 2024." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 17 Jul 2024, /statistics/1226468/brazil-whatsapp-users-communication-companies/
Opinion Box, Reasons for WhatsApp users to communicate with brands and companies through the app in Brazil as of April 2024 ÌÇÐÄÆÆ½â°æ, /statistics/1226468/brazil-whatsapp-users-communication-companies/ (last visited July 25, 2026)
Reasons for WhatsApp users to communicate with brands and companies through the app in Brazil as of April 2024 [Graph], Opinion Box, July 17, 2024. [Online]. Available: /statistics/1226468/brazil-whatsapp-users-communication-companies/