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Has the COVID-19 crisis in 2020 had an impact on the perception of e-commerce in your country?

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Source

Release date

January 2021

Region

Europe

Survey time period

2020

Number of respondents

19 associations from European countries*

Method of interview

Questionnaire

Supplementary notes

*The survey was addressed to Ecommerce Europe’s national association members and counts a total of 19 contributions, highlighting the current situation in different European countries.
The countries that participated in this survey include: Austria (AT), Belgium (BE), Bulgaria (BG), Czechia (CZ), Denmark (DK), Finland (FI), France (FR), Germany (DE), Greece (GR), Italy (IT), Ireland (IE), Netherlands (NL), Portugal (PT), Norway (NO), Poland (PL), Romania (RO), Spain (ES), Sweden (SE), Switzerland. (CH).

Multiple answers were possible.

Citation formats

Impact of the coronavirus pandemic on the perception of e-commerce in Europe 2020

Published by ÌÇÐÄÆƽâ°æ Research Department, Feb 15, 2021
When asked if the coronavirus crisis had an impact on the perception of e-commerce in late 2020, the vast majority of European e-commerce associations reported a positive public perception of e-commerce within their country. However, **** countries, including Spain and Austria, also stated that there has been a negative focus on major players within the e-commerce sector. Only *** country, namely Greece, stated that there had been no change in perception as a result of COVID-19 in 2020.
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