| Characteristic | Share of respondents |
|---|---|
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
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Release date
December 2016
Region
Worldwide
Survey time period
October and November 2016
Number of respondents
636 client-side (in-house) marketers
Method of interview
Online survey
Supplementary notes
Question: What are the main business benefits of understanding customer journeys?
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